10 Reasons to Choose

Why Choose Director On Call…

1. AWARD WINNING

Prestigious 2011 Diamond + Award Winners by CAM-X for 12 consecutive years of outstanding service and coveted ATSI Award Winners since 2003!

2. SPECIALIZED

We make it our business to know yours, we specialize in answering calls for the Funeral Home Industry.

3. TRAINING

All Telephone Receptionists have undergone specialized training in the Funeral Home Industry utilizing some of the key concepts as presented in Alan Woefelt’s, ‘Handbook for Funeral Home Staff.’

4. ACCOUNT CUSTOMIZATION

We carefully customize all accounts ensuring we are operating under your exact instructions, answering calls the way you do!

5. EXPERIENCE

Director OnCall has been answering calls for Funeral Homes since 1948.

6. UNDERSTANDING

Solid understanding and appreciation of the Industry ensuring calls are handled in a seamless manner.

7. TRANSPARENCY

Director OnCall has complete transparency allowing our clients to listen to all calls utilizing our on-line access feature, ensuring our high standards are maintained.

8. RECORDED CALLS

Each and every call is digitally recorded for our own quality control measures and randomly reviewed by our Quality Control Team.

9. TECHNOLOGY

Sophisticated, State of the Art Technology offering a feature rich platform for a more streamline service.

10. OUR GUARANTEE

We guarantee that you will never miss a First Call again!