TEN REASONS TO CHOOSE - DIRECTOR ON CALL

  1. Ranked #1 Telephone Answering Service Company in North America in both 2005 & 2006 for outstanding service by ATSI (Association of TeleServices International) and #2 in all of North America in 2007 by CAM-X (Canadian Call Management Association).
  2. Specialize in the Funeral Home Industry.
  3. All Telephone Receptionists have undergone specialized training in the Funeral Home Industry utilizing some of the key concepts as presented in Alan Woefelt's 'Handbook for Funeral Home Staff.'
  4. We employ a Licensed Funeral Director On Staff  24 hours a day- 7 days a week.
  5. Answering calls for Funeral Homes since 1948.
  6. Board of Advisors comprised of Funeral Experts which meets regularly to discuss how to better serve our Clients.
  7. Voice record feature enables you to listen to every call to ensure your high standards are maintained.
  8. Each and every call is digitally recorded for our own quality control measures and randomly reviewed by the Vice President and Operations Manager. 
  9. Sophisticated, State of the Art Technology for a more streamline service.
  10. We guarantee that you will never miss a First Call again!
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