Meet Our Staff
Brad French, President
Website: www.directoroncall.com
Office Phone: 613-546-1141
Fax: 613-541-1022

Brad graduated from Wilfrid Laurier University, with a Honours BA with an Business Administration option in 1998.  In 2004 he graduated from the University of Liverpool with his Masters in Business Administration. Brad is the second generation of this family run business.  

Michael J. Crossman, Vice President
Email: mcrossman@alliancewireless.com
Website: www.directoroncall.com
Office Phone: 613-547-6666
Fax: 613-541-1022

Michael J Crossman was named Vice President of Alliance Communications in the fall of 2002. Originally schooled as an electronics technician Michael came to Alliance in 1987 working in a technical role for the security division.

Sylvia Steele, Operations Manager
Email: ssteele@alliancewireless.com
Website: www.directoroncall.com
Office Phone: 613-546-1141
Fax: 613-541-1022

Sylvia Steele joined the Alliance team in the spring of 1986, and was promoted to Supervisor in 1988. Sylvia worked closely with her staff, gaining their respect and loyalty, while motivating them to attain the quality service they provide to our customers today.

Linda G. Murphy, Sales Account Manager
Email: lmurphy@alliancewireless.com
Website: www.directoroncall.com
Office Phone: 613-541-3253/1-800-975-7716
Fax: 613-541-1022

After receiving a degree in Marketing and Public Relations, Linda immediately started working in the Communications Industry.  She chose a Company in the area where she was able to learn the trade by actually training as an Operator before being able to sell the service.  

Tracy Patterson, Sales Representative
Email: tracy@directoroncall.com
Website: www.directoroncall.com
Toll Free Phone: 1-866-834-7820
Fax: 1-613-541-1022


Tracy has come to us with over 17 years of sales and marketing experience in the customer service industry. An award winning top performer Tracy is committed to exceeding the expectation of her customers. With an eye for detail and drive to ensure that our customers experience complete satisfaction Tracy makes us proud to have her on our team.


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