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Affiliates/Associations

Connecting Directors 4300 West Pike Zanesville, OH 43701 T:740-617-0599 info@connectingdirectors.com Visit Website
Order of the Golden Rule 3520 Executive Center Drive, Suite 300 Austin, TX 78731 T: 512-334-5504 info@ogr.org Visit Website
Association of TeleServices International, Inc. 12 Academy Avenue Atkinson, NH 03811 T: 866-896-ATSI admin@atsi.org Visit Website
CAM-X 24 Olive Street Unit #10 Grimsby, ON L3M 2B6 T: 905-309-0224 info@camx.ca Visit Website
Canadian Funeral Trade Association 2186 Mountain Grove Suite 145 Burlington, ON L7P 4X4 T: 905-407-1065 info@thecfta.org Visit Website
Funeral Service Association of Canada 6-14845 Yonge St., S 192 Aurora, ON L4G 6H8 T: 905-841-7779 info@fsac.ca Visit Website
FrontRunner Professional 4 Cataraqui St., S 314 Kingston, ON K7K 1Z7 T: 866-748-3625 info@frontrunnerprofessional.com Visit Website

K7K 1Z7

A HANDBOOK FOR FUNERAL HOME STAFFS by Dr. Alan Wolfelt
I came across the following book written by Dr. Alan Wolfelt, (a psychologist and grief counselor of international reputation), and although I read it years ago when Director On Call ‘s Telephone Answering for Funeral Homes evolved it is always good to refresh and be reminded of relevant information in assisting with my understanding of the funeral industry. Director On Call has utilized and implemented some of the key concepts [...]
Two Must Have Features for Funeral Homes
TWO ‘MUST HAVE’ FEATURES FOR FUNERAL HOMES Director On Call’s Funeral Homes embrace the call forward/no answer and call forward/busy features we promote and it gives our clients that extra peace of mind knowing that their calls will always be attended to in a professional and timely manner. Call Forward/No Answer can be programmed on your line 24/7. Basically what it means is that after a pre-determined ring if [...]