More and more websites are popping up with a live chat button and although Funeral Homes need that personal attention having Live Chat as an option can be a huge advantage. Being able to do one last thing for a loved one is important to families but sometimes the cost is a major concern. They may be too embarrassed to pick up the phone and call the funeral home because they know you on a personal level and are not certain how to broach pricing. If they can simply inquire into the cost of a service with a burial or the price of a direct cremation and are provided with a price range of spending between ‘x’ amount of dollars and ‘y’ amount of dollars, they will be more comfortable picking up the phone to discuss. Having prepared responses set out by your funeral home allows you control of all information relayed. Having fully trained operators available 24/7 your families will have an alternate method of immediately connecting with your funeral home. Call Specialists can additionally handle pre-arrangements, directions, death certificate requests and service details all by the click of a button. Funeral Home Answering Service you can trust!