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Meet Our Staff

Our Staff

Brad French, President

Phone :1-800-975-7716

Email: bfrench@directoroncall.com

Mike Crossman, VP

Phone :1-800-975-7716

Email :mcrossman@directoroncall.com

Linda Murphy-Kreimes, Sales Manager

Phone :1-866-847-8010

Email :linda@directoroncall.com

Sylvia Steele, Operations Manager

Phone :1-800-975-7716

Email :sylvia@directoroncall.com

A HANDBOOK FOR FUNERAL HOME STAFFS by Dr. Alan Wolfelt
I came across the following book written by Dr. Alan Wolfelt, (a psychologist and grief counselor of international reputation), and although I read it years ago when Director On Call ‘s Telephone Answering for Funeral Homes evolved it is always good to refresh and be reminded of relevant information in assisting with my understanding of the funeral industry. Director On Call has utilized and implemented some of the key concepts [...]
Two Must Have Features for Funeral Homes
TWO ‘MUST HAVE’ FEATURES FOR FUNERAL HOMES Director On Call’s Funeral Homes embrace the call forward/no answer and call forward/busy features we promote and it gives our clients that extra peace of mind knowing that their calls will always be attended to in a professional and timely manner. Call Forward/No Answer can be programmed on your line 24/7. Basically what it means is that after a pre-determined ring if [...]