Answering services provide a number of options for funeral home directors, and one of the best is call forwarding. Living life on call can get overwhelming and tiring, but using call forwarding can give you a little breathing room. Here are three ways you can make the most of your call forwarding.
Convenient for You
Utilizing call forwarding lets you take more time away from the funeral home. You no longer have to stay locked in with the funeral home phone; you can be reached from anywhere there is reception. You have the option of mobility. You will still be available, but now you can get other things done or relax at home and still receive the calls you need to.
With the convenience of call forwarding, your time is still yours and there are no strings attached. You can go as you please and not have to worry about missing important calls or not being available when a family needs you.
Security and Privacy
Privacy and security continue to increase in importance. With call forwarding, you don’t have to give out private numbers to those that need to contact you. You can have all calls forwarded to your private number without giving it out to people. You do not have to worry about the families you serve giving your private numbers out to other people either. You can keep business and private a little more separated.
Your callers also benefit from a centralized number that connects them to the information and assistance they need without having to call more than one number.
Voicemail for a funeral home is not the best option for communicating with families. They expect someone to answer the phone, and playing phone tag after someone has passed is not an option they readily accept. With call forwarding, you do not have to subject your callers to having to leave messages as opposed to having their needs addressed immediately.
Why rely on voicemail that some callers may just skip using anyway?
Call forwarding allows you to send calls from one phone line to another, and most times the caller is unaware. You can make the most of call forwarding with the benefits of mobility, convenience, security and privacy, and forgo relying on voicemail as a means of communicating with the families that are trusting you.