How a Funeral Home Answering Service Uses Smart Lists

What Does it Mean for a Funeral Home Answering Service to Streamline Your Account?



Funeral Home Answering Service Call Specialists can use smart lists to streamline your funeral homes' account. This means that your families can be guided through a call with questions and options tailored specifically to their needs.

Here is how we streamline our clients accounts at Director On Call:

1) Listing the names of all Hospitals and Nursing Homes alphabetized with drop boxes so we can insert into our First Call form eliminating our need to ask for spelling.

2) Linking directions and adding landmarks so we sound as if we are right next door. This helps us to represent your Funeral Home seamlessly.

3) Linking Obits from your website so they are readily available to our Call Specialists.

4) We can also recommend local Flower Shops and provide phone numbers to your families calling your Funeral Home.