The phone is ringing — again. This time you have to pull yourself away from a lovely evening with family and friends. Last time it was a family wanting information on services that woke you from a restful and much-needed slumber after a solicitor wanting to help your funeral home interrupted dinner. While these may not be your specific experiences, these examples serve to show how completely your life is affected as a funeral director and the lack of freedom you experience. There is a way to regain your life back, though. An answering service for funeral directors is the perfect option when you want to reclaim your freedom.
Call Forwarding: The Gift That Keeps Giving to You
The main attraction of an answering service for funeral directors is the thought of call forwarding. This is the perfect filter to make sure the only calls you personally answer are those that need your immediate or specialized attention. Whether you only use an answering service after hours or employ it 24/7, you can still reap the benefits call forwarding has to offer — and that main goal of freedom is the biggest.
Instead of you answering every call that comes to your funeral home, the answering service takes the calls. They can answer most questions for your callers, schedule appointments, field solicitors and wrong numbers, and more. The best part is you don't have to worry about the quality of the call; these dedicated call specialists understand the delicate nature and empathy necessary to provide a positive experience for your families. This knowledge makes it easier for you to loosen the reigns.
Now that you no longer have to answer every call yourself, you're free to enjoy time with family and friends, get much-needed rest, and not have to be concerned with frequent phone calls interrupting whatever you're doing, even if that is working with another family to make funeral arrangements or conducting a funeral service.
An answering service for funeral directors provides specialized support to you and your team so that you can do what you love to do and still maintain the freedom to enjoy the other parts of your life away from the funeral home.